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Terms and conditions

Welcome to Fratelli!

These terms and conditions outline the rules and regulations for the use of Fratelli’s Website, located at as well as our client relationship terms & conditions.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Fratelli if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Terms & Conditions Generator.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing Fratelli, you agreed to use cookies in agreement with the Fratelli’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Fratelli and/or its licensors own the intellectual property rights for all material on Fratelli. All intellectual property rights are reserved. You may access this from Fratelli for your own personal use subjected to restrictions set in these terms and conditions.


You must not:

Republish material from Fratelli
Sell, rent or sub-license material from Fratelli
Reproduce, duplicate or copy material from Fratelli
Redistribute content from Fratelli
This Agreement shall begin on the date hereof.


Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Fratelli does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Fratelli,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Fratelli shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.


Fratelli reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.


You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Fratelli a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.



The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.


We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources; community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Fratelli; and (d) the link is in the context of general resource information.


These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.


If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Fratelli. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.


Approved organisations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Fratelli’s logo or other artwork will be allowed for linking absent a trademark license agreement.



Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.



We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.



Please read Privacy Policy



We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.


If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.



To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.



“Service” means products and services provided by FRATELLI relating to marketing via the Internet, including but not limited to internet advertising, Pay Per Click, Search Engine Optimisation, Content creation, Social Media management, Media management or Software. These are detailed in the Commercial section.

“Contract” means the agreement between you and us for the provision of the Service, the terms of which are set out in the following terms and conditions.
“Business Day” means a day, other than a Saturday or a Sunday, on which clearing banks are open for commercial business in both Edinburgh and London.
“Charges” means the monthly fee, the setup fee and any one-off payments due to us by you for the use of our services.
“You” and “your” means the company or other persons wishing to buy services.

“Client” means your company.



Services are provided on a retainer basis agreed at the start of the contract or project agreement. Service retainers are based on a forecast time allocation per month in exchange for an agreed charge. Additional services can be purchased on an ad hoc basis and will be charged in addition to the agreed amount monthly in arrears. Ad hoc charges will need to be agreed by the client via email prior to the works taking place.

Client payment will be covered by three elements:

Set-up fee: This will cover campaign builds, audits, initial analysis and project management
Contractual Retainer: This will cover time spent or software costs. It may include account management, project management, optimisation, trouble shooting, reporting, software licencing and service.
Ad hoc purchases: Products and Services purchased on an ad hoc basis. These will include, but are not limited to, additional reporting, audits or competitor analysis.



Retainers may have multiple services included, for example PPC and SEO. While we will endeavour to ensure that the retainer is used as identified in the commercial section of this contract, there are instances where the time will be transferred to other services. This will typically be with client approval; however the contract will be based on total time spent and services will not be viewed individually. In the instance of multiple subsidiary companies, the overall time allocation will rest with the Group of companies.

In instances where for whatever reason, we are unable to work on the agreed work on a specific service, the retainer will still be due as per contract and time can be allocated on other services by approval of FRATELLI. The time allocation must be used within 6 months with a maximum usage of not more than 150% of agreed time. Any time not used within this period will be forfeited.



Retainers will be agreed for a fixed contracted period. A minimum of 90 days’ notice will apply if you wish to cancel your contract after the initial period. A 60 day’s notice period will apply on any early exits from project work.



Initial payment of set-up fee and first months’ management fee will be made before services are undertaken. Ongoing management fees will be made on the first day of the new billing month. Any ad hoc payments will normally be made on the first day of the following month, unless agreed otherwise on a specified account.

All costs provided will be exclusive of VAT which will be charged at the prevailing rate.

Any disputed payments should be resolved within 5 business days to ensure uninterrupted services. Following this FRATELLI reserve the right to charge interest at a rate of 5% per month or part of.

In cases of payment default, FRATELLI ltd reserve the right to pass unresolved debts to a 3rd party.



Cancellation will be accepted in to the form of email notification only. Upon receipt of a client cancellation, we will raise a final invoice. Notice of cancellation will only be accepted after the initial term.